Medtack Fulfillment White Paper

This white paper explores the comprehensive approach taken by a Swiss medical device distributor to navigate the complexities of managing high-value implantable devices and consignment stocks with the myriad challenges faced by the industry, including managing customer relationships, ensuring supply chain visibility, providing after-sales support, securing data, adapting to market changes, and efficiently managing inventory.

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HOW CAN WE HELP YOU?

Challenges

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Medical Technology

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Building long-term relationships with your customers is essential for sustained success. We help you establish robust customer support systems and develop post-sale engagement strategies that drive repeat business and customer loyalty.

Medtack™, helping to Navigate the Headwinds of Fulfillment.

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Ready to Accelerate Your Fulfillment Strategy?

Medtack is more than a fulfillment tool—it’s a strategic extension of your sales process.
Our platform helps medical technology manufacturers and distributors get the right products to the right place, on time, every time. By improving consignment stock management, Medtack enhances access, reduces costs, and builds stronger relationships with healthcare professionals.

We connect the core functions of your CRM with fulfillment workflows, fully integrated with your ERP. From order to delivery, Medtack streamlines the process for greater efficiency, visibility, and control, so you can operate with precision and confidence.

Our Approach.

Realtime
Monitoring

Utilize Salesforce.com CRM platform and Mobile experience to track consignment stock in real-time, monitor expiration dates, and consignment stock turnover rate efficiently.

Regular Audits &
Reconciliation

Conduct regular counting sessions of consignment stock to verify inventory records, identify discrepancies early, and adjust inventory levels accordingly.

Consignment Stock
Agreements

Negotiate consignment stock agreements that balance the needs of the distributor and the consignee, including clauses that address stock rotation, expiration management, and loss prevention.

Technology
Integration

Integrate advanced technologies like Barcodes, QR Codes to better track and manage consignment stock, reduce loss risks, and ensure regulatory compliance of traceability.

Key Benefits.



Tracking & Monitoring

Accurate tracking of expiration dates in consignment stock demands a robust inventory system. Without it, expired products may remain on shelves, unsellable, unusable, and costly.



Stock Turnover Rate

It is essential to ensure that items are used regularly by healthcare professionals. This can be particularly difficult when consignment stocks are located on several hospital sites or in different storage areas.



Regulatory Compliance

Regulatory bodies require full traceability of medical devices and the ability for manufacturers and distributors to issue product recalls in the event of defects or issues during handling or use.

Case Study.

Enhancing Product Placement and Sales for a Medical Device Distributor

A leading European medical device distributor, supplying various types of stents to over 100 hospitals, faced challenges in optimizing inventory placement and streamlining sales operations. By implementing Medtack’s advanced fulfillment platform, the company gained real-time visibility into stock levels, consignment movements, and product demand at each hospital location. Through our mobile-enabled app, sales representatives could efficiently manage on-site inventory, track usage trends, and optimize product placement strategies.

This strategic visibility not only reduced stockouts and overstocking but also increased sales by ensuring the right products were available exactly when needed. Integration with the company’s financial systems further simplified invoicing and replenishment, resulting in a more agile and responsive distribution process.

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